FourKites, the leader in AI-driven supply chain transformation, today announced the recipients of its annual customer awards, celebrating organizations that are delivering measurable results for their customers, their teams and their bottom lines. This year’s winners span yard operations, global inbound visibility and automated carrier communication, each showing how better supply chain data and automation turn reactive work into proactive execution.
The Golden Kite Awards honor companies achieving exceptional outcomes across five categories: Supply Chain Resilience, Global Movement, Customer Commitment, Facility Excellence and Strategic Intelligence.
“This year’s Golden Kite Award winners are catching problems earlier and freeing their people for the work that matters most. Some have AI agents following up with carriers around the clock. Others have shifted yard teams from radios to live screens, or brought a global inbound network into a single view,” said Priya Rajagopalan, President, FourKites. “They’re showing what a proactive supply chain looks like in practice, and we’re proud to help make that possible.”
- Kimberly-Clark, a four-time Golden Kite winner, received the Golden Kite Award for Supply Chain Resilience for moving daily exception triage from the end of the day to first thing in the morning. “With FourKites’ AI agent Tracy handling exception monitoring, our team starts the day ahead: email volume is down 60%, 90% of exceptions are identified by 9 a.m., and 70% of customer appointment reschedules are now completed the same day,” said Tony Poole, Senior Transportation Manager, Kimberly-Clark.
- Arrow Electronics won the Global Movement category for its work with FourKites to connect data across its complex, multi-region supply chain. “Together with FourKites, we’re building an Intelligent Control Tower that brings together data from across Arrow’s complex supply chain, providing greater visibility and earlier insights. We’re also leveraging FourKites shipment data to reduce manual effort within our Foreign Trade Zone operations. These are just some of the ways we’re beginning to realize value, with significant opportunity ahead as we continue to build and scale,” said Natalie de Vries, Business Planning Manager, Arrow Electronics.
- Nestlé USA, a finalist in the 2023 awards, was honored with the Customer Commitment award for leveraging FourKites’ AI agent, Tracy, to help automate carrier communications, including calls and emails. “The tool has helped us automate carrier outreach across nearly 95% of our external customer shipments,” said Mike Kacsala, Digital and Strategy Consultant, Transportation, Nestlé USA. “In the first four weeks of using the tool, we saw on-time pickup improve by 10% at one site and on-time delivery improve by nearly 10% at another. This helps free up time for our team members to focus on more complex loads that require greater expertise and strategic attention.”
- Volvo Group was named the winner in Facility Excellence for replacing radio-coordinated yard operations with real-time trailer visibility through FourKites’ Dynamic Yard. Switchers now work from on-screen visibility into trailer location, which Chintan Shah, Sr. Industrial Engineer at Volvo Group, called “safer and more efficient,” and the change has cut the site’s detention costs “roughly in half, saving us tens of thousands of dollars.” With FourKites’ Appointment Manager going live next, Volvo will move scheduling off Excel so the team will “know exactly when carriers are arriving and have dock doors ready ahead of time.”
- Church & Dwight received the Golden Kite Award for Strategic Intelligence for turning transportation visibility from a passive reporting function into an active intelligence capability. “FourKites’ AI agent Tracy handles 90+ emails and 450+ actions a day on our behalf, so our analysts focus on customer service instead of status chasing,” said Suzanne Evans, Sr. Transportation Technology Manager, Church & Dwight. “On the loads Tracy monitors, on-time pickup is up 10% and on-time delivery 6-7%, and we’re improving service while scaling operations without adding resources.”
The awards were presented during the FourKites Customer Roundtable, held Oct. 5-6 in Chicago. The in-person event brought customers together to share best practices on carrier collaboration, facility optimization and moving from reactive to proactive supply chain operations. Learn more at fourkites.ai/press/golden-kite-award-winners-2026.
About FourKites
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control TowerTM breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.ai.
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